Our Reviews
Mark M|2017 Buick Enclave
Confirmed Service Customer
4/10/2025
Everything I requested was performed satisfactory
4/12/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Neil Huffman Chevrolet GMC of Frankfort and we hope to see you again soon!
FRANKFORT, KY
Mark B|2024 GMC Sierra 2500 HD
Confirmed Service Customer
4/14/2025
Very friendly and helpful
4/15/2025
Mark, Your satisfaction is important to us, so we want to sincerely thank you for choosing Neil Huffman Chevrolet GMC of Frankfort - Service and we hope to see you again soon!
OWENTON, KY
Sharon K C|2022 GMC Acadia
Confirmed Service Customer
4/15/2025
Knowledgeable and very helpful with my concerns
4/16/2025
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HINDMAN, KY
Kaden A|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
4/17/2025
Received great service, Michael was an excellent service manager, he was straightforward and helped get my vehicle running correctly
4/18/2025
Kaden, we're happy you found our staff to be so supportive during your experience here at Neil Huffman Chevrolet GMC of Frankfort. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LOUISVILLE, KY
Jeremy W|2020 GMC Terrain
Confirmed Service Customer
4/17/2025
Excellent customer service from representative at dealership in the service department.
4/18/2025
Wow Jeremy, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!
SHELBYVILLE, KY
Wanda F|2016 Buick Encore
Confirmed Service Customer
4/18/2025
Responsible and helpful and listen to what you have to say about your car. And they listen.
4/21/2025
We're glad to hear you found our staff to be so knowledgeable and helpful! We look forward to your next visit! Take care!
GEORGETOWN, KY
Patricia M|2025 Chevrolet Trailblazer
Confirmed Sales Customer
4/20/2025
All aces! Everyone at Neil Huffman was most helpful and a pleasure to deal with.
CHAD FISHER
4/21/2025
Patricia, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
PARIS, KY
Anton N|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/21/2025
I left a garage clicker in my old vehicle and they refuse to return it
ZACHARY BOWMAN
4/22/2025
Anton, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (502) 695-7500 when you have a chance. Thank you, and we look forward to hearing from you.
LEXINGTON, KY
Ronald W|2020 Chevrolet Colorado
Confirmed Service Customer
4/23/2025
To the truck in early (left the night before) called back twice to check in on the status and it wasn't until after 2:00 pm before they check the truck. Guess they were too busy for me. Decided not to get the truck repaired there at this time, because they always seem to be too busy and it took four (4) trips for Huffman to drive the truck. First trip (1/8/2025) I reported the noise to the service department, and they said in needed a spare tire hoist (I ordered and had them replace) Second Trip (3/21/2025) I paid $180 for diagnose test and on my third trip I had the thermostat housing and coolant sensor replaced, plus had an oil changed. On my fourth trip I returned the truck and told them again about the shuddering noise and they waited until late in the afternoon to finally test drive and confirm the is a problem with the automatic transmission and let me know it would be around $4400 to repair. Wow could believe it, the truck is a 2020 Colorado, only five years old with all these problems, not much sympathy from a Chevy dealership. I was wrong to think a dealership would be the best place to get my truck repaired.
4/24/2025
Ronald, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (502) 695-7500. We look forward to hearing from you.
FRANKFORT, KY
James F|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/8/2025
Everything was great.
4/9/2025
James, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
ALBANY, KY
Nancy C|2020 Chevrolet Equinox
Confirmed Service Customer
4/9/2025
good way expensive
4/10/2025
Nancy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LEXINGTON, KY
Edward O|2010 GMC Canyon
Confirmed Service Customer
4/10/2025
It was just like all the other visits
4/11/2025
Edward, thank you so much for your positive comments about Neil Huffman Chevrolet GMC of Frankfort! We do hope we can be of assistance in the future. Take care!
FRANKFORT, KY
Jessica O|2017 Buick Enclave
Confirmed Service Customer
4/11/2025
Always helpful
4/12/2025
Jessica, thank you for choosing Neil Huffman Chevrolet GMC of Frankfort - Service as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
GEORGETOWN, KY
Danny C|2020 Chevrolet Spark
Confirmed Service Customer
4/11/2025
Timely
4/13/2025
Danny, it is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!
FRANKFORT, KY
Lesa C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/15/2025
Great fast service
4/16/2025
Lesa, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
STANFORD, KY
Dana S|2024 Chevrolet Equinox
Confirmed Service Customer
4/17/2025
Was greeted as soon as I hit the door. Very nice people to work with. Got my car in and out in a much timely manner
4/19/2025
Dana, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LAWRENCEBURG, KY
Steven B|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
4/24/2025
Good people
4/25/2025
Steven, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FRANKFORT, KY
Joshua S|2025 Chevrolet Tahoe
Confirmed Sales Customer
4/25/2025
Drove 4 hours to purchase a new tahoe. From the time I called until the time I left the dealership was very responsive, helpful, and transparent. I will be looking at using them again in the future.
MICHAEL CORIO
4/27/2025
Joshua, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PINEY FLATS, TN
Cara C|2025 Chevrolet Trax
Confirmed Sales Customer
4/25/2025
PJ was excellent! Very easy to work with and very accommodating! No haggling of prices just good business practices all around!
PAUL CORIO
4/27/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FRANKFORT, KY
Steve D|2014 Chevrolet Corvette
Confirmed Service Customer
4/27/2025
Your extra charge for utilizing a credit card is disgraceful. The dealership in Georgetown does not charge this extra amount, and I probably will start utilizing them instead. The service supervisor, or that is the title on his office window, does not deserve a rating.
4/28/2025
Steve, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (502) 695-7500 when you have a chance. Thank you, and we look forward to hearing from you.
GEORGETOWN, KY
Skye C|2025 Chevrolet Equinox
Confirmed Sales Customer
4/30/2025
Service was amazing!
GILEAD GALLOWAY
5/1/2025
Skye, your satisfaction is important to us, so we want to sincerely thank you for choosing Neil Huffman Chevrolet GMC of Frankfort and we hope to see you again soon!
FRANKFORT, KY
Christopher C|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/1/2025
I know I have problems with my engine and transmission and you all just pushed me out the door at NEIL HUFFMAN….SAD to say the least
5/2/2025
Christopher, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (502) 695-7500 when you have a chance. Thank you, and we look forward to hearing from you.
LEXINGTON, KY
John B|2025 GMC Canyon
Confirmed Sales Customer
5/1/2025
Very nice and helpful
ZACHARY BOWMAN
5/2/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
FRANKFORT, KY
Kristina C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/2/2025
Phil Williams was my sales person and he made the truck buying experience great. I'm so happy I decided to stop in and I'm happy Phil was the one who got to me first.
PHILLIP WILLIAMS
5/3/2025
Kristina, thank you for your kind review; we are happy to pass along your comments to Phil here at Neil Huffman Chevrolet GMC of Frankfort! We look forward to your next visit! Take care!
LAWRENCEBURG, KY
David B|2025 GMC Sierra 1500
Confirmed Sales Customer
5/2/2025
They came down on the price that I could afford.
PHILLIP WILLIAMS
5/3/2025
David, we want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!
FRANKFORT, KY
Charlie R|2025 GMC Sierra 1500
Confirmed Sales Customer
5/5/2025
Sales staff did excellent job informing new and improved feature's of vehicles .
PHILLIP WILLIAMS
5/7/2025
Charlie, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
LEXINGTON, KY
Heather B|2025 Chevrolet Trax
Confirmed Sales Customer
5/1/2025
It was easy and simple
JOHNATHON HUNT
5/2/2025
Heather, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
LAWRENCEBURG, KY
Roger S|2015 Buick Encore
Confirmed Service Customer
5/1/2025
I was stranded in Frankfort after my car blew a cooling system hose. Since I am fro Lexington my best hope was to find someone to repair it the same day. Thankfully, your Service Advisor, Bobby Toll and your crew were able to fit my car in and fix my car in time for me to get home for dinner.
5/2/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Neil Huffman Chevrolet GMC of Frankfort - Service and we hope to see you again soon!
LEXINGTON, KY
Thomas D|2025 Chevrolet Corvette Z06
Confirmed Sales Customer
5/6/2025
Gilead Galloway, my sales rep, was 100% professional all the way through the transaction. He should be working at the Porsche dealership :) I had 2 minor after-the-deal issues that look like they will be resolved to my satisfaction.
GILEAD GALLOWAY
5/8/2025
Thomas, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
HOLTSVILLE, NY
Cecil C|2016 GMC Acadia
Confirmed Service Customer
5/7/2025
Good
5/8/2025
We are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FRANKFORT, KY
Susan T|2025 Chevrolet Trax
Confirmed Sales Customer
5/9/2025
Great experience. PJ Corio was a delight to work with and helped me find the best vehicle for me.
PAUL CORIO
5/11/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
WADDY, KY
Thomas M|2024 Chevrolet Colorado
Confirmed Service Customer
5/9/2025
I was impressed by the customer service I received. When I arrived the service manager was on the phone. He made eye contact. After a few minutes, a service technician waiting to see him asked how he could help me. I told him my reason and he replied give me the key. I'll take care of you, there's no reason for you to stand waiting for him. Go relax in the lounge. I was amazed that he followed the example and training from someone at Neil Huffman to take care of a customer.
5/11/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
SHELBYVILLE, KY
Shawnda D|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/5/2025
Great Experience!
JOHNATHON HUNT
5/7/2025
Shawnda, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HARRODSBURG, KY
Dwight S|2018 Chevrolet Malibu
Confirmed Service Customer
5/9/2025
Everything went great the guy that waited on me was very polite and professional they did everything I requested the car is running very good! Thank you for your great service!
5/11/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
FRANKFORT, KY
Heather D|2013 GMC 1500 Yukon
Confirmed Service Customer
5/10/2025
I am not someone who complains but I was very upset about my recent visit and I won’t be coming back to have my car serviced. What I thought was going to be a $100-150 service turned into me getting an $845 invoice with no call ahead to let me know an estimate or anything. I’m a single mother who works in education I don’t have $800 sitting around and it was really hard to come up with the money. Had I been called and informed the cost I never would have had the work done on my car, which I’m guessing is why I didn’t receive a car. As a woman who has no knowledge about car services I was taken advantage of and screwed over. I’ve also told several people about my experience so they won’t bring their vehicles in and get taken advantage of also.
5/12/2025
Heather, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (502) 695-7500 to discuss your concerns, as your satisfaction is of utmost importance to us.
FRANKFORT, KY
Rena B|2014 Chevrolet Equinox
Confirmed Service Customer
5/14/2025
This dealer took my car back immediately for scheduled maintenance as I was leaving on a trip the next day. Once again, they understood my need and provided exemplary service!
5/15/2025
Rena, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
FRANKFORT, KY
Nidal A|2025 Chevrolet Tahoe
Confirmed Sales Customer
5/15/2025
Very good
GILEAD GALLOWAY
5/16/2025
Nidal, thank you for your kind words and this wonderful review! Thank you again for choosing Neil Huffman Chevrolet GMC of Frankfort and we hope to see you again.
LEXINGTON, KY
George H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/15/2025
great dealership and great employees--i could not want a better experience--just exactly the type of service to keep a customer coming back and very satisfied--my service rep, Darko, was just tremendous and made sure that i was taken caare of
5/16/2025
George, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CYNTHIANA, KY
Elizabeth R|2021 Buick Enclave
Confirmed Service Customer
5/11/2025
They fixed the issue in a timely manner.
5/12/2025
Elizabeth, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
GEORGETOWN, KY
Larry L|2024 GMC Canyon
Confirmed Service Customer
5/12/2025
In and out quickly
5/13/2025
Larry, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FRANKFORT, KY
Anna S|2021 Chevrolet Equinox
Confirmed Service Customer
5/13/2025
Very precise
5/14/2025
Anna, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
OWENTON, KY
Paul M|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
5/14/2025
Excellent
GILEAD GALLOWAY
5/16/2025
Thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
GEORGETOWN, KY
Steven B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/15/2025
Awesome salesman and staff
CHAD FISHER
5/16/2025
Steven, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
RICHMOND, KY
Douglas B|2025 GMC Acadia
Confirmed Sales Customer
5/15/2025
Best experience I’ve ever had!!!!
JOHNATHON HUNT
5/16/2025
Douglas, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CYNTHIANA, KY
Garret F|2018 GMC Terrain
Confirmed Service Customer
5/20/2025
I was charged 7 hours for 0.2 hours worth of work and was lied to about when the car could be picked up. All I had was a simple leak in the car antenna and it took over a week. I’ve come to realize as well that they didn’t need to replace the whole antenna and could have just saved me money and patched the leak. Instead they decided to charge me more and increase their work time. They lied to me saying the antenna had to be painted and that would take at least 2-3 days to complete but when I came to pick it up early because I needed the car back it was miraculously complete. The leak was fixed but there was still a bit of water at the bottom of my car and the paneling was sticking out a bit. This was a complete waste of my time and money.
5/21/2025
Garret, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (502) 695-7500 to discuss your concerns, as your satisfaction is of utmost importance to us.
WADDY, KY
Jennifer M|2024 GMC Terrain
Confirmed Service Customer
5/21/2025
Staff was sick and courteous.
5/22/2025
Jennifer, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.
FRANKFORT, KY
Betty T|2014 Buick Regal
Confirmed Service Customer
5/25/2025
I made the appointment and explained that when I purchased this vehicle I had 1 year of free oil changes with the vehicle, after pulling up my account the man scheduling the appointment replied "yes mam". My son brought the car in for me and was charged $49.90 and no other work was requested. I have rated the service with the maintenance excellent. The charge I received was poor customer service and misleading at the time of the purchase of this vehicle.
5/26/2025
Betty, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (502) 695-7500 when you have a chance. Thank you, and we look forward to hearing from you.
STAMPING GROUND, KY
Eric M|2015 GMC 1500 Sierra
Confirmed Service Customer
5/27/2025
Service was provided in a timely and efficient manner.
5/28/2025
Eric, we are very happy to have provided you with such a positive experience! Thank you again for leaving us this response!
FRANKFORT, KY
Danny M|2019 Chevrolet Tahoe
Confirmed Service Customer
5/29/2025
visit to the service dept
5/30/2025
Danny, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
FRANKFORT, KY
David S|2023 GMC Yukon
Confirmed Service Customer
5/29/2025
Bobby helped resolve multiple issues in a timely manner and at a reasonable price.
5/30/2025
David, we're happy you found our staff to be so supportive during your experience here at Neil Huffman Chevrolet GMC of Frankfort. We sincerely value your business and look forward to your next visit!
NICHOLASVILLE, KY
John L|2019 Chevrolet Tahoe
Confirmed Service Customer
6/2/2025
Everything got done i a timely manner I really appreciate the service dept getting things done
6/4/2025
John, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
SIMPSONVILLE, KY
Craig G|2024 GMC Sierra 1500
Confirmed Service Customer
6/2/2025
I have had nothing but great experiences at Neil Huffman GMC. I’m always great with a handshake and asked what needs to be done. They get me right in and complete the work that needs to be done. I have dealt with the service department, parts department, and the sales personnel and have been treated with respect and all ares have listen to my questions and answered them. All the personnel here are great.
6/5/2025
Craig, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEXINGTON, KY
Steven H|2022 GMC 1500 Sierra
Confirmed Service Customer
6/11/2025
The technician left oily finger prints all over my white vehicle
6/11/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (502) 695-7500 to discuss your concerns, as your satisfaction is of utmost importance to us.
LAWRENCEBURG, KY
Laughlin R|2017 Chevrolet Impala
Confirmed Service Customer
6/16/2025
The service manager greeted me and got my information about what I needed service on in my car . The work onmy vehicle was done very quickly and I appreciated that too! Excellent staff and workers, Kudos to all.
6/18/2025
Laughlin, thank you for your kind review; we are happy to pass along your comments to the team here at Neil Huffman Chevrolet GMC of Frankfort - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FRANKFORT, KY
Jamie S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/20/2025
From start to finish my new purchase process was smooth and quick. The Neil Huffman team was very knowledgeable of their products, informative, and courteous.
GILEAD GALLOWAY
6/23/2025
Jamie, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
GEORGETOWN, KY
Alison W|2021 Buick Encore GX
Confirmed Service Customer
6/20/2025
I always experience good customer service and a decent turn around time on my car as long as I have made an appointment
6/23/2025
Alison, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
FRANKFORT, KY
Joyce L|2025 GMC 1500 Sierra
Confirmed Sales Customer
6/21/2025
I came from out of town to purchase a truck. Everything was ready for me once I arrived and the entire process was very smooth.
DEVON WILKERSON
6/23/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
DUNNELLON, FL
Gwen S|2020 Chevrolet Equinox
Confirmed Service Customer
6/22/2025
Usually simple process to schedule appointment. Nice area to wait in while your vehicle is being serviced. Most all team members are pleasant to interact with.
6/23/2025
Gwen, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FRANKFORT, KY
Nathan E|2025 GMC Sierra 1500
Confirmed Service Customer
6/25/2025
Great
6/25/2025
Nathan, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FRANKFORT, KY
Bryan H|2024 GMC Yukon
Confirmed Service Customer
6/25/2025
Fast and efficient oil change.
6/25/2025
Bryan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FRANKFORT, KY
Timothy C|2025 GMC 3500HD Sierra
Confirmed Sales Customer
5/26/2025
Phil was excellent to work with
PHILLIP WILLIAMS
5/27/2025
Timothy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
SPARTA, KY
Bruce W|2016 Chevrolet Sonic
Confirmed Service Customer
5/29/2025
The Sonic was leaking something and we wanted that fixed, of course. Preliminary inspection pointed to the thermostat housing, but when work started, it was found to be the output radiator hose assembly. I felt the charge for this repair was too high (doesn't everyone?) and can substantiate some of it, but here's the thing . . . I need a repair facility to help me keep my vehicles running. If my paying more than it should cost helps ensure that facility is available to me, then I won't complain. I may expect some reciprocation somewhere along the line, but I won't complain.
5/30/2025
Bruce, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (502) 695-7500 when you have a chance. Thank you, and we look forward to hearing from you.
FRANKFORT, KY
Andrew D|2011 Chevrolet Silverado
Confirmed Service Customer
6/11/2025
Straightforward oil change. Suggested added services were too expensive and not accepted.
6/12/2025
Andrew, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
LAWRENCEBURG, KY
Sarah H|2024 Chevrolet Equinox EV
Confirmed Sales Customer
6/11/2025
PJ was wonderful to work with. He was patient with us, went over the entire car set up, got our app set up and was not pushy at all. He made the car buying experience fun
PAUL CORIO
6/12/2025
Sarah, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
FRANKFORT, KY
Michael B|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
6/19/2025
Chad could not have been more helpful in our purchase. Kelly in finance was also very helpful and a pleasure to deal with. I’m so glad we decided to drive to Frankfort that week.
CHAD FISHER
6/20/2025
Michael, thank you so much for your positive comments about Neil Huffman Chevrolet GMC of Frankfort! Please let us know if there is anything else we can do for you; we are more than happy to help!
FLORENCE, KY
Lynn S|2026 Chevrolet Trailblazer
Confirmed Sales Customer
6/26/2025
Easy to talk to. Friendly and listened to what I needed.
ZACHARY BOWMAN
6/27/2025
Lynn, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
FRANKFORT, KY
Steven A|2023 GMC Yukon
Confirmed Service Customer
6/25/2025
Service team is friendly, efficient and never over promises. Great experience!
6/27/2025
Steven, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LOUISVILLE, KY
Charles W|2021 GMC 1500 Sierra
Confirmed Service Customer
6/28/2025
Bobby Toll was great and kept me informed along the way.
6/30/2025
Charles, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FRANKFORT, KY
Kenneth W|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/1/2025
Oil change and tire rotation. I was out in a little more than an hour. Good job
7/2/2025
Kenneth, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FRANKFORT, KY
Billy C|2024 GMC Sierra 1500
Confirmed Service Customer
7/1/2025
Friendly staff, and great service also Tony in sales is a great person and a pleasure to work with on everyone of my vehicle purchases. Thanks Neil Huffman dealership
7/2/2025
Billy, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GEORGETOWN, KY
Mark F|2015 Chevrolet Tahoe
Confirmed Service Customer
7/1/2025
My salesman, Devon Wilkerson, is one of the best salesmen, I have ever dealt with. Very polite and accommodating. Brent Loveall, GSM, was also a pleasure to deal with. I bought a used vehicle which ended up having a problem. I contacted Devon who I feel went out of his way to work with me and he got me in contact with the SM, Nathan Ludwig. Nathan worked with me on the vehicle issue and came up with a resolution that I was very satisfied with. I had made purchases from the Huffman dealerships over the years and was always happy with my purchases, but this dealership is hands down the best outfit I have ever encountered. This dealership is an hour drive from my home, but I will make the drive again just to deal with them. I will also be recommending them to friends and family.
7/3/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SHEPHERDSVILLE, KY
Ernest T|2020 Chevrolet Malibu
Confirmed Service Customer
7/10/2025
My experience was great, I was a little worried because I was about a half hour late, and the service department still got me in and out.
7/13/2025
Ernest, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEXINGTON, KY
Karen M|2023 Buick Envision
Confirmed Service Customer
7/10/2025
Oil change and tire rotation
7/13/2025
Karen, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GEORGETOWN, KY
Kennedy F|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
7/15/2025
Zack Bowman was an excellent car salesman and strived to make us feel comfortable and leave with the vehicle we wanted.
ZACHARY BOWMAN
7/16/2025
Kennedy, thanks for your praise and kind comments about Zack. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LAWRENCEBURG, KY
Jp S|2019 GMC Yukon
Confirmed Service Customer
6/28/2025
Everything handled quickly and professionally. Mike (in service) was excellent to work with.
6/30/2025
We're happy you found our staff to be so supportive during your experience here at Neil Huffman Chevrolet GMC of Frankfort. Feel free to reach out to us if you need anything. Have a wonderful day.
OWENSBORO, KY
Marsha H|2021 Chevrolet Equinox
Confirmed Service Customer
6/30/2025
Good
7/1/2025
Marsha, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
FRANKFORT, KY
Scott T|2025 Chevrolet Trailblazer
Confirmed Sales Customer
7/3/2025
PJ and Devon did and excellent job. A pleasure to work with.
PAUL CORIO
7/6/2025
Scott, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
GEORGETOWN, KY
Nelson L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/3/2025
Zac was wonderful
ZACHARY BOWMAN
7/6/2025
Nelson, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BAGDAD, KY
Phyllis S|2017 Buick Envision
Confirmed Service Customer
7/3/2025
Everything good. Thanks.
7/6/2025
Phyllis, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
LAWRENCEBURG, KY
Beverly M|2021 GMC Terrain
Confirmed Service Customer
7/6/2025
Nice and courteous , friendly time ! Quick and friendly for next week.
7/7/2025
We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
LEXINGTON, KY
Kimberly B|2026 GMC Terrain
Confirmed Sales Customer
7/16/2025
My experience was excellent. Everyone was friendly, patient and accommodating. Gave me their full attention and gave me space and time to make my decision. There's not one negative thing to mention at all.
JACOB WHITFILL
7/17/2025
Kimberly, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
FRANKFORT, KY
Stanley J|2022 GMC Terrain
Confirmed Service Customer
7/16/2025
While Bobby is a nice guy, and tried to help, my overall experience with Neil Huffman dealerships has been abysmal. Feel free to call me.
7/17/2025
Stanley, thank you for taking the time to leave us your honest feedback. We would like to have a better understanding about your experience. Please reach out to us at (502) 695-7500 at your earliest convenience and we will do our best to resolve this with you.
OWENSBORO, KY
Alexis F|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/17/2025
Excellent experience
7/18/2025
Alexis, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
SANDY HOOK, KY
Richard H|2023 Buick Envision
Confirmed Service Customer
7/17/2025
Your service rep was very friendly and efficient. The trip in and out was very smooth and it was very easy to set up my appointment to begin with.
7/20/2025
Richard, we are pleased to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always glad to help!
LOUISVILLE, KY
James B|2024 Chevrolet Suburban 1500
Confirmed Service Customer
7/29/2025
First time to bring my car into service. Very good experience all the way around.
7/30/2025
James, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WADDY, KY
Ken K|2019 Chevrolet Equinox
Confirmed Service Customer
7/29/2025
Being from out of state, Michigan, came to Kentucky to visit sister in law and her family. Noticed Sunday A/C wasn't working too well. My sister in law had purchased vehicles from Huffman before. She called service department, talked to Bobby Toll who set me up to come in at 8am Monday to get A/C serviced. I did. He told me what they would check and do, amount that it would cost and everything was done as he said it would. Thanks, Bobby!
7/30/2025
Ken, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WARREN, MI
John L|2019 Chevrolet Tahoe
Confirmed Service Customer
7/28/2025
It was a good experience
8/4/2025
John, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
SIMPSONVILLE, KY
David S|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
8/2/2025
PJ knew his stuff and made the process super easy. My new Silverado RST is awesome!
PAUL CORIO
8/4/2025
David, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FRANKFORT, KY
Carol T|2017 GMC Acadia
Confirmed Service Customer
8/5/2025
Bobby Toll got me in and out. I was having new tires put on. Neil Huffman needs more employees like Bobby
8/6/2025
Carol, thank you for your kind review; we are happy to pass along your comments to Bobby here at Neil Huffman Chevrolet GMC of Frankfort! Please don't hesitate to reach out to us if there's anything more we can do!
OWENTON, KY
Hershal N|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/5/2025
Great, wait time was fine.
8/6/2025
Hershal, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITLEY CITY, KY
Jonathan W|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/9/2025
Jim, Kaila, and Brent were excellent. Took great care of me and my family.
JAMES HOPPER
8/11/2025
Jonathan, thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Neil Huffman Chevrolet GMC of Frankfort and we hope to see you again.
FISHERS, IN
Christopher C|2025 GMC 1500 Sierra
Confirmed Sales Customer
8/9/2025
It would have been better if someone had gone over the vehicle with me at delivery. I was handed the keys and sent on my way. I had to figure everything out on my own. Not much for customer service. The truck was clean and the sales process was fairly easy.
CAMERON WALKER
8/11/2025
Christopher, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (502) 695-7500 at your earliest convenience to discuss how we can turn this experience into a positive one.
FRANKFORT, KY
Judy H|2017 Buick Encore
Confirmed Service Customer
8/10/2025
Excellent service.
8/12/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
VERSAILLES, KY
Jeff H|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/11/2025
Enjoy the comfortable waiting room, helps pass the time and allows for people to catch up on emails and other electronic tasks, it would help to have a few more USB/charging stations. Being met in the garage as I pull up is a plus, staff is always friendly. The app has a way to check the status of the work being done but the only status update that we get is ARRIVAL until all the work is done. The inspection/Service/Final Touches stages are never updated until it is time to pay and I don't think each step is updated.
8/13/2025
Jeff, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FRANKFORT, KY
Bryan S|2025 Chevrolet Corvette
Confirmed Sales Customer
8/12/2025
1st car I’ve ever purchased remotely. Site unseen. So I was a bit apprehensive. But these guys beat any price near me in Texas by $ 1000’s. Cameron and Nathan at Neil Huffman in Frankfort KY made it smooth and seamless. They answered my questions and addressed my concerns very directly, timely and on point. Very rare in the car dealer biz.
CAMERON WALKER
8/14/2025
We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GEORGETOWN, TX
Marilyn M|2026 Chevrolet Equinox
Confirmed Sales Customer
8/12/2025
The sale was quick, the salesman was very good, but there was a computer cliche which took an hour of our time.
JAMES HOPPER
8/13/2025
Marilyn, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (502) 695-7500 so we can discuss your experience further. We look forward to hearing from you.
VERSAILLES, KY
Mary G|2018 Chevrolet Traverse
Confirmed Service Customer
8/15/2025
Very helpful and everyone is very nice
8/17/2025
Mary, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LAWRENCEBURG, KY
Sara W|2024 Chevrolet Traverse
Confirmed Service Customer
8/19/2025
Service was fine. There were no issues and it went pretty quickly.
8/20/2025
Sara, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
STAMPING GROUND, KY
Mallory D|2025 GMC Sierra 1500
Confirmed Sales Customer
7/24/2025
Nathan was great!
GILEAD GALLOWAY
7/25/2025
Mallory, your satisfaction is important to us, so we want to sincerely thank you for choosing Neil Huffman Chevrolet GMC of Frankfort and we hope to see you again soon!
CHARLESTOWN, IN
Charles T|2016 Buick Enclave
Confirmed Service Customer
7/25/2025
I contacted the dealership last year about my recall. At that time the person I spoke with said they did not have the parts and they would call me. I received my second recall letter and stopped in the dealership. Darko Hemrekivic helped me and the next day the recall was finished. He was wonderful!!
7/25/2025
Charles, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
VERSAILLES, KY
Thomas S|2025 GMC Sierra 1500
Confirmed Sales Customer
8/9/2025
Our sales person,Devon Wilkerson was great. He kept our needs and satisfaction at the forefront of the whole process. His professional approach was the reason we purchased from the dealership in the end. The final process to purchase the vehicle was smooth and quick. Would recommend someone to shop there.
DEVON WILKERSON
8/12/2025
Thomas, thank you for your kind review; we are happy to pass along your comments to the team here at Neil Huffman Chevrolet GMC of Frankfort! Thanks again for the recommendation, and have an amazing day!
LEXINGTON, KY
Carly G|2026 Chevrolet Silverado EV
Confirmed Sales Customer
8/16/2025
From the moment I walked in, I was greeted warmly and never felt pressured. My salesperson, Devon, took the time to answer all of my questions about the new EV Silverado — from charging options and range, to the tech features and towing capacity. They made sure I felt confident and excited about my decision. The dealership staff went above and beyond to make the process smooth. The financing team was transparent and explained everything clearly, which I really appreciated. The truck was ready for me exactly when promised, spotless, and fully charged for the drive home.
DEVON WILKERSON
8/18/2025
Carly, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LOUISVILLE, KY
Mark C|2025 GMC Sierra 1500
Confirmed Sales Customer
8/17/2025
Entire process was pleasant. Not usually a term used with car buying process. Gilead was excellent in providing the information and support that allowed me to make an informed decision. He was very good at explaining any questions I had about quoted price and any fees required to complete my purchase. I’ll recommend Neil Huffman to my friends and family. Especially to connect with Gilead as he made the process very easy.
GILEAD GALLOWAY
8/18/2025
Mark, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VERSAILLES, KY
Mitchel C|2022 GMC Canyon
Confirmed Service Customer
8/20/2025
Services was done in a timely manner.
8/21/2025
Mitchel, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAWERENCEBURG, KY
William B|2024 Chevrolet Blazer
Confirmed Service Customer
8/25/2025
Always friendly!
8/26/2025
William, thank you for your kind review; we are happy to pass along your comments to the team here at Neil Huffman Chevrolet GMC of Frankfort! We look forward to your next visit! Take care!
HARRODSBURG, KY
Paul B|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/26/2025
Great!
8/27/2025
Paul, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
FRANKFORT, KY
Ronnie B|2025 Chevrolet Colorado
Confirmed Sales Customer
8/27/2025
Good product Not a friendly customer centered experience Service Center a bit unorganized No central point of customer contact
PAUL CORIO
8/28/2025
Ronnie, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (502) 695-7500 when you have a chance. Thank you, and we look forward to hearing from you.
FRANKFORT, KY
Roger H|2019 Chevrolet Colorado
Confirmed Service Customer
8/29/2025
I brought my 2019 Colorado into the dealership for a transmission, differential, and coolant fluid replacement. upon bringing the vehicle home, i noticed leaking all over the pavement. i checked under the vehicle and found fluid leaking from somewhere. the vehicle is currently at the dealership and i am waiting on someone to call me.
9/1/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (502) 695-7500 to discuss your concerns, as your satisfaction is of utmost importance to us.
GEORGETOWN, KY
Frank N|2024 Chevrolet Trax
Confirmed Service Customer
9/1/2025
Everything was fine except for the 3hour wait just for a radio reset.
9/2/2025
Frank, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (502) 695-7500 when you have a chance. Thank you, and we look forward to hearing from you.
FRANKFORT, KY
Mark B|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/1/2025
Very quick and friendly personal employee
9/2/2025
We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
OWENTON, KY
Laura G|2022 Chevrolet Equinox
Confirmed Service Customer
9/2/2025
I rated your dealership with 3 stars because I had no reason to believe that my oil change and new wiper blades are not sufficient. My criticism is of service adviser Darko Hemrekovic. I will never go back to your dealership if I have any dealings with him again. He was so aggressive in trying to force work on my car which was not necessary. I am 77 and I don’t know if that made him feel that he could force unnecessarily work on my car or what. He was insisting that I needed to do suggested work for when a car turned over 25,000 miles. My Equinox does not have nearly that number of miles. He tried to be “ polite “ in the most demeaning manner. I was so angry that I almost left without having my scheduled maintenance done. He definitely needs educated on the appropriate way to deal with women and senior citizens. He was offensive and disgusting. If getting maintenance done at Frankfort Huffman’s means dealing with him, rest assured I will be going to Dan Cummins where my daughter takes her Trax. Thank you for taking this criticism in advisement.
9/3/2025
Laura, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like the opportunity to address your concerns. Please reach out to us directly at (502) 695-7500 when you have a chance. Thank you, and we look forward to hearing from you.
MIDWAY, KY
Thomas H|2025 GMC 3500HD Sierra
Confirmed Sales Customer
8/20/2025
Very nice and knowledgeable personnel, clean and nice dressed employees and dealership.
GILEAD GALLOWAY
8/21/2025
Thomas, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LANCASTER, KY
Paula A|2018 Chevrolet Colorado
Confirmed Service Customer
9/1/2025
I always have a great experience with Neil Huffman in frankfort, Ky...there customer service is always helpful and the mechanic does a great job on my vehicle
9/2/2025
Paula, we're happy you found our staff to be so supportive during your experience here at Neil Huffman Chevrolet GMC of Frankfort - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAWRENCEBURG, KY
Austin A|2024 GMC Sierra 1500
Confirmed Service Customer
9/1/2025
I was very pleased with the service center here. Everything went very smooth and I really enjoyed the waiting area. Very nice wide open area with a nice coffee bar. I look forward to my next service visit here.
9/2/2025
Austin, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LONDON, KY
Tammy W|2025 Chevrolet Traverse
Confirmed Sales Customer
9/3/2025
Was able to make a deal and be out the door in less than three hours
GILEAD GALLOWAY
9/3/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FAYETTEVILLE, NC
Melissa H|2026 GMC Terrain
Confirmed Sales Customer
9/7/2025
Our salesman was very polite and helpful. Easy experience. Out quickly to get on the road!
GEORGETOWN, KY
Jonathan F|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/8/2025
Great dealership, great people! We really enjoyed working with Elijah, what a fantastic young man.
CINCINNATI, OH
Jack M|2025 Chevrolet Traverse
Confirmed Sales Customer
9/8/2025
Everything went as I would expect. I have no complaints.
PAUL CORIO
9/8/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
VERSAILLES, KY
Joella K|2016 GMC Yukon XL
Confirmed Service Customer
9/9/2025
Everything was great. No issues at all.
9/10/2025
Joella, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
MOUNT EDEN, KY
Carol T|2017 GMC Acadia
Confirmed Service Customer
9/9/2025
Darko is great. Very professional and kind.
9/10/2025
Carol, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OWENTON, KY
Richard M|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
9/7/2025
Still working on my experience
CHAD FISHER
9/8/2025
Thank you so much for your high rating. We hope to see you soon!
SHELBYVILLE, KY
Daniel C|2025 GMC 3500HD Sierra
Confirmed Sales Customer
9/7/2025
Very easy to work with
DEVON WILKERSON
9/8/2025
Daniel, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
BOWLING GREEN, KY
Stephen G|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
9/8/2025
It was good.
PAUL CORIO
9/9/2025
Stephen, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SHELBYVILLE, KY
Donald J|2023 Chevrolet Blazer
Confirmed Service Customer
9/9/2025
Always does what I need
9/10/2025
Donald, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
OWENTON, KY
Jessica W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/9/2025
....
9/10/2025
Jessica, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
STAMPING GROUND, KY
Heather J|2025 Chevrolet Trax
Confirmed Sales Customer
9/9/2025
Devon was absolutely amazing. No pressure answered all our questions very professional and friendly. Would definitely recommend going to him to friends and family and will definitely be going back to him for our next vehicle.
DEVON WILKERSON
9/10/2025
Heather, our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
FRANKFORT, KY
Janice B|2021 Buick Envision
Confirmed Service Customer
9/10/2025
Friendly and fast
9/11/2025
Janice, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAWRENCEBURG, KY
Beverly H|2019 GMC Acadia
Confirmed Service Customer
9/13/2025
I have owned this 2019 GMC Acadia SLE (VIN: 1GKKNLLS4KZ119150) since the middle of June 2021. It would be safe to say that the following issue had been going on for about the last two years. As a matter of transparence, I did purchase this vehicle, used. While having been made well aware before this last time to the service department. Finally, Neil Huffman has resolved the "Shifter Wiring Harness" issue I was having with my 2019 GMC Acadia SLE. For well over a year after driving this vehicle and turning off the engine, it would start chiming and displaying an "Action Required. Shift to Park." message on the dashboard. This chiming when it occurred would go on for a few seconds to as long as one hour in duration prior to getting it into the service department to be worked on. On prior occasions when I took the vehicle to the dealer's service department regarding the issue, the problem wouldn't appear even though it had been chiming and displaying its action required message for me several minutes before. From Friday August 29, 2025, to September 10, 2025, I did not drive this SUV because the last time I did the chiming went on for an hour and I didn't want to get stuck out somewhere with it going through that condition. On Wednesday September 10, 2025, when I took the SUV to the dealer for service it performed in rare form. As Booby the service writer walked up to me and the SUV in the service lane it was chiming like crazy. He was able to experience exactly what I had been going through for a very long period of time. The dealership replaced the $155.00 faulty "Shifter Assemble" and returned the vehicle to me after paying the $849.91 service invoice. While I requested to hold onto the defective part, I was informed that Shifter Assemble would be sent back to GM for analysis and hopefully redesign. After doing some minor research I discovered that this issue is a known problem to General Motors (GM), the GMC brand, and other parts of the GM company as a whole. My research revealed that GM from 2015 to 2019 had issued a recall on Acadia's (which covered this SUV) to be returned to the dealerships to have the "Shifter Assembly" replaced at no cost to the customer. That service was not performed on this particular vehicle (VIN: 1GKKNLLS4KZ119150) until September 10th and 11th of 2025 at my expense. At the time of dropping the vehicle off for repair and retrieving it after the work had been completed, I mentioned to Bobby the service writer that the problem seems to be atmospheric heat related. This "Shifter Assembly" issue seems to occur when the outdoor temperatures are at and/or above 80 degrees Fahrenheit. It is my opinion that this event should be escalated to whoever is responsible in the General Motors Corporation and that I should be reimbursed for this unusual known to the manufacturer costly expenditure. GM has resources where they can contact owners of their products and notify them of issues no matter how many times the product has changed hands over its lifetime. Other people have had this same service performed on their vehicles free of charge to them. I feel that I should not be treated differently. it was mentioned in the email from Neil Huffman that my response to this survey could be sent up the chain to various people in the GM Corporation for review and that they could possibly contact me. Since May 2011, I have been the proud owner of three GMC vehicles and currently have two in possession. Therefore, I look forward to receiving a response from corporate regarding this issue.
9/15/2025
Beverly, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (502) 695-7500. We look forward to hearing from you.
FRANKFORT, KY
Jeremy B|2024 Chevrolet Blazer
Confirmed Service Customer
9/9/2025
I appreciated the call to tell me everything was good with my car. The service itself was done quickly, and the staff was very helpful and made me feel welcome.
9/10/2025
Jeremy, thank you so much for your positive comments about Neil Huffman Chevrolet GMC of Frankfort! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TAYLORSVILLE, KY
Karen D|2020 Chevrolet Equinox
Confirmed Service Customer
9/9/2025
It was good the service people all really nice. The car was done awhile before got called back. This is new to me so just learning.
9/10/2025
Karen, we appreciate you taking the time to leave us this feedback. Thank you for choosing Neil Huffman Chevrolet GMC of Frankfort and we hope to see you again.
FRANKFORT, KY
Cynthia L|2026 Chevrolet Equinox
Confirmed Service Customer
9/9/2025
Went perfect
9/10/2025
Cynthia, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
BAGDAD, KY
Douglas K|2024 Chevrolet Trailblazer
Confirmed Service Customer
9/10/2025
Had my car serviced with an oil change & tire rotation!
9/10/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEXINGTON, KY
David Q|2020 Chevrolet Tahoe
Confirmed Service Customer
9/11/2025
Prompt professional service
9/12/2025
David, It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
DANVILLE, KY
Chester U|2014 Buick LaCrosse
Confirmed Service Customer
9/11/2025
Your sales representative dakor was very professional and informative appears to be a good employee for you. I had several services done. The only thing I am unhappy about. I pulled out of your dealership and my gas cap was off with a funnel and fuel additive still in place that does leave some questions anyway, I’ve always been very satisfied with your services. Thank you Chester ulm
9/12/2025
Chester, we want all our clients to have a comfortable and stress-free experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
LEXINGTON, KY
David G|2017 GMC 1500 Sierra
Confirmed Service Customer
9/12/2025
The service is great. Thanks Bobby Toll.
9/15/2025
David, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
LAWRENCEBURG, KY
David B|2025 GMC Sierra 1500
Confirmed Service Customer
9/15/2025
Went for my first oil change and I was in and out within probably an hour.
9/16/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
FRANKFORT, KY
John D|2026 Chevrolet Equinox
Confirmed Sales Customer
9/15/2025
Excellent experience
ZACHARY PURVIS
9/16/2025
John, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SULPHUR, KY
Geraldine W|2016 Chevrolet Traverse
Confirmed Service Customer
9/16/2025
My Chevy was taken in as scheduled and work was completed at a great speed. I didn't have to waste all day hanging around waiting for it to be completed. All the staff was super courteous and cared for me as their customer, super nice staff!!!!!
9/17/2025
Geraldine, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
FRANKFORT, KY
Mariann F|2023 Buick Envision
Confirmed Service Customer
9/17/2025
It was hard to make an appointment but once their everyone was very nice.
9/17/2025
Mariann, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
NICHOLASVILLE, KY
Anthony C|2025 GMC Acadia
Confirmed Sales Customer
9/18/2025
Very friendly staff. Zach Bowman was great to work with.
ZACHARY BOWMAN
9/19/2025
Anthony, we're happy you found our staff to be so supportive during your experience here at Neil Huffman Chevrolet GMC of Frankfort. We hope to see you soon!
VERSAILLES, KY
Hargus W|2026 Chevrolet Equinox
Confirmed Sales Customer
9/18/2025
PJ was the best salesman that I have ever delt with. He made our experience buying a car very easy. I have since passed his name along to a family member who bought a new SUV from him two days later.
PAUL CORIO
9/19/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
SHELBYVILLE, KY
Carly G|2026 Chevrolet Silverado EV
Confirmed Service Customer
9/19/2025
The dealership staff in general were courteous, friendly, and helpful. From the moment I walked in until I drove off, everyone made an impression that they cared about making the customer happy.
9/22/2025
Carl, we're happy you found our staff to be so supportive during your experience here at Neil Huffman Chevrolet GMC of Frankfort - Service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LOUISVILLE, KY
Karl S|2020 GMC 1500 Sierra
Confirmed Service Customer
9/23/2025
Bobby communicated very well and explained the process and the costs associated.
9/24/2025
Karl, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FRANKFORT, KY
Anthony P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/23/2025
Everything was great! From the time my wife and I arrived to make a service appointment, we were fully communicated with during the entire service process, all the way up until the pickup of my truck. Great staff who are friendly, efficient, and communicative! Will be back for all future needs.
9/24/2025
Anthony, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Neil Huffman Chevrolet GMC of Frankfort and we hope to see you again.
FRANKFORT, KY
Kenneth B|2021 Buick Envision
Confirmed Service Customer
9/16/2025
Over one and a half hours for an oil change with an appointment is ridiculous.
9/17/2025
Kenneth, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (502) 695-7500 so we can assist you further.
SHELBYVILLE, KY
Timothy T|2025 Chevrolet Blazer
Confirmed Service Customer
9/16/2025
They do good service work.
9/17/2025
Timothy, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
OWENTON, KY
Betty B|2017 Chevrolet Cruze
Confirmed Service Customer
9/16/2025
Great
9/17/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FRANKFORT, KY
Thomas C|2025 GMC Yukon
Confirmed Sales Customer
9/23/2025
PJ and Nate were awesome. It was a quick easy experience.
PAUL CORIO
9/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEXINGTON, KY
Sidney H|2025 GMC Yukon
Confirmed Sales Customer
9/24/2025
Cameron was great to work with from start to finish! We found the process extremely efficient and painless. Would recommend to anyone looking to buy a new car.
CAMERON WALKER
9/25/2025
Sidney, we're happy you found our staff to be so supportive during your experience here at Neil Huffman Chevrolet GMC of Frankfort. Thanks for the recommendation, and have an amazing day!
NASHVILLE, TN
Mark S|2025 GMC Sierra 3500 HD
Confirmed Service Customer
9/24/2025
First, everybody at the dealership has always been good to me and very professional and tries to help. 5 star My problems are in lack of clarification or services available. I brought my GMC denali ultimate 3500 DRW for 1st service - oil change, tire rotation, factory radio reset and/or software update and tire pressure set correctly. I was told the dont do DRW tire rotations, but would do the front wheels. I bought this vehicle after asking this very important question from sales staff. (After sharing with staff they were just as stunned as I was) I may not have completed purchase knowing I couldn't get vehicle fully serviced at dealership - kinda defeats all service in one place. Tire pressure not corrected, radio not reset, (gmc system down couldn't check software) obviously no tire rotation. Disappointed as its a 35 min drive one way and now I have to bring it back again. The staff was always kind and my salesperson remembered me asking rotation question and asked his manager for answer we recieved. Of yes they did that. Anyway, not sure where to go or what to do moving forward for service. Thank you Mark South Flying2u2@gmail.com ****
9/25/2025
Mark, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (502) 695-7500 so we can work towards a resolution.
LEXINGTON, KY
Bernard M|2016 GMC Canyon
Confirmed Service Customer
9/23/2025
Mr. Bobby Toll greeted me and was very through about the procedure they were going to preform on my Canyon. Upon completion he told me expressly what to expect and return with any problems that might arise. Thank You!
9/24/2025
Bernard, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
LAWRENCEBURG, KY
Zachary B|2022 Buick Encore
Confirmed Service Customer
9/24/2025
Great
9/24/2025
Zachary, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
FRANKFORT, KY
David W|2020 Chevrolet Blazer
Confirmed Service Customer
9/25/2025
Service. Mr toll was great had a good conversation and excellent treatment service was quick and informative was good. But did not have the time to get car fixed traveling
9/27/2025
David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BIG SANDY, TN
Roger C|2025 GMC Sierra 1500
Confirmed Sales Customer
9/25/2025
Jim Hopper was my point of contact and consultant on purchasing my GMC 1500. Jim's knowledge made the purchase quick and easy. I would like to thank Mr Hopper and the Neil Huffman GMC/Chevrolet team for taking the hassle out of my purchasing experience.
JAMES HOPPER
9/27/2025
Roger, thank you for your kind review; we are happy to pass along your comments to the team here at Neil Huffman Chevrolet GMC of Frankfort! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LOUISVILLE, KY
Wesley O|2026 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
9/25/2025
You r sales man PJ was great I did not feel like I had any pressure All
PAUL CORIO
9/27/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EMINENCE, KY
Dennis C|2013 Chevrolet Camaro
Confirmed Service Customer
10/4/2025
Good service and everbody was nice
10/6/2025
Your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.
BROOKS, KY
Kristopher G|2024 GMC Sierra 1500
Confirmed Service Customer
10/6/2025
The rep was great and punctual
10/8/2025
Kristopher, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAWRENCEBURG, KY
Melissa N|2020 Buick Envision
Confirmed Service Customer
10/8/2025
things went just fine no problems at all.
10/10/2025
Melissa, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
FRANKFORT, KY
Peter T|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/16/2025
Best GM service Technicians around. I didn’t buy either of my GM vehicles from them because I was from out of state but they treat me like a customer. Good folks.
10/19/2025
Peter, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CORAL GABLES, FL
Rodney C|2025 Chevrolet Equinox
Confirmed Service Customer
10/17/2025
I called to make appt. They got me in the next day! Was very quick & friendly service as well. In and out in 45 minutes!
10/19/2025
Rodney, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
BAGDAD, KY
Tammy J|2019 Chevrolet Blazer
Confirmed Service Customer
10/23/2025
It was very quick and everyone was very nice and courteous.
10/26/2025
We're glad everything was completed quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!
FRANKFORT, KY
Jarred J|2019 GMC 2500HD Sierra
Confirmed Service Customer
10/23/2025
Had new tmp sensors put in and the tech didn’t even put the right amount of air back in my tires all four had different air pressures
10/26/2025
Jarred, we regret to hear that you had this experience with us. Please contact us at (502) 695-7500 when you have an opportunity, and we will be more than happy to try and turn your experience around.
GEORGETOWN, KY
Melinda M|2021 Chevrolet Traverse
Confirmed Service Customer
10/24/2025
Kept me updated about the service. Treated well during visit.
10/26/2025
Melinda, we really appreciate your positive review! We look forward to your next visit! Take care!
FLEMINGSBURG, KY
Sharon K C|2022 GMC Acadia
Confirmed Service Customer
10/24/2025
Staff was friendly, knowledgeable and efficient! Very satisfied with the timely service
10/27/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Neil Huffman Chevrolet GMC of Frankfort and we hope to see you again soon!
HINDMAN, KY
Taylor W|2025 Chevrolet Blazer
Confirmed Service Customer
10/24/2025
Quick and easy service appointment
10/27/2025
Taylor, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ALEXANDRIA, KY
Charles M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/27/2025
I needed new disc brakes.. I had called around for some quotes from other places. Finally I called neil huffman. I called them on a Wednesday. They had me in there Friday morning. They had both front and rear brakes changed in less than 2 hours and at a cheaper price than the other places I called
10/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAWRENCEBURG, KY
Jeffrey T|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/25/2025
It runs efficiently and friendly
9/28/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Neil Huffman Chevrolet GMC of Frankfort and we hope to see you again soon!
SHELBYVILLE, KY
Jonathan W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/7/2025
Got my truck serviced in a timely manner
10/8/2025
Jonathan, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
FRANKFORT, KY
Hayley M|2018 Chevrolet Spark
Confirmed Service Customer
10/7/2025
It was great. My service advisor Darko Hemrekovic was polite and really nice. Very helpful as well
10/8/2025
We're happy you found our staff to be so supportive during your experience here at Neil Huffman Chevrolet GMC of Frankfort. Please let us know if there is anything else we can do for you; we are more than happy to help!
FRANKFORT, KY
Philipia B|2019 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
Helpful, competent employees provided quick, efficient service.
10/9/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FRANKFORT, KY
Emily E|2024 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
Quick service
10/11/2025
Emily, It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
SHELBYVILLE, KY
Thomas C|2025 GMC Yukon
Confirmed Service Customer
10/14/2025
They were friendly and took care of the warranty issue.
10/15/2025
Thomas, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
LEXINGTON, KY
John D|2023 Buick Encore GX
Confirmed Service Customer
10/21/2025
Timely and easy. Great lobby waiting area!
10/21/2025
John, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
VERSAILLES, KY
Brent W|2026 Chevrolet Tahoe
Confirmed Sales Customer
10/22/2025
Excellent Sales Staff and Finance Staff.
GILEAD GALLOWAY
10/23/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
LAWRENCEBURG, KY
Cecil C|2016 GMC Acadia
Confirmed Service Customer
10/26/2025
Great
10/27/2025
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
FRANKFORT, KY
Mary G|2018 Chevrolet Traverse
Confirmed Service Customer
10/28/2025
Everyone was nice and where able to kinda fix the problem but the check engine light came back on
10/29/2025
Mary, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
LAWRENCEBURG, KY
Heidi W|2017 Buick Enclave
Confirmed Service Customer
10/30/2025
Bobby was very nice and personable. My service was quick too.
11/2/2025
Heidi, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
OWENTON, KY
Mark H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/31/2025
Everyone was very respectful and knowledgeable. Chad was very helpful and very pleasant. Eric made the buying process easy and explained everything very efficiently. Would not hesitate to return or recommend Neil Huffman to friends and family!
CHAD FISHER
10/31/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
TAYLORSVILLE, KY
Nicholas R|2025 GMC Canyon
Confirmed Sales Customer
10/31/2025
I had a great experience with Zac and would recommend him to anyone looking for a new/used vehicle purchase.
ZACHARY BOWMAN
11/3/2025
Nicholas, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LOUISVILLE, KY
Heather D|2013 GMC 1500 Yukon
Confirmed Service Customer
11/2/2025
The service was fast and efficient.
11/4/2025
Heather, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Neil Huffman Chevrolet GMC of Frankfort and we hope to see you again.
FRANKFORT, KY
Fred W|2023 GMC Sierra 1500
Confirmed Service Customer
11/2/2025
Prompt and efficient
11/2/2025
Fred, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FRANKFORT, KY
Charlotte S|2026 Chevrolet Trax
Confirmed Sales Customer
11/3/2025
P.j was absolutely a pleasure to deal with as I do not like dealing with car salesman. I would see him again for my experience!
PAUL CORIO
11/4/2025
Charlotte, we are very happy to have provided you with such a positive experience! Thank you for choosing Neil Huffman Chevrolet GMC of Frankfort and we hope to see you again.
WADDY, KY
Dwight S|2018 Chevrolet Malibu
Confirmed Service Customer
11/3/2025
The young man who waited on me was very polite and professional he explained everything so well even told me about what our car needed for it to run at its maximum performance, he's an excellent service adviser!!!
11/4/2025
Dwight, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
FRANKFORT, KY
Elizabeth P|2019 Chevrolet 3500HD Silverado
Confirmed Service Customer
11/5/2025
Neil Huffman service department got me in when I needed service, was very professional and efficient in getting it done.
11/6/2025
Elizabeth, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
HERNANDO, FL
Shawn C|2020 Chevrolet Corvette
Confirmed Service Customer
10/29/2025
Was and always is a very pleasant experience
11/1/2025
Shawn, thank you so much for your positive comments about Neil Huffman Chevrolet GMC of Frankfort - Service! If you have any further questions, please give us a call. We're always happy to help!
RICHMOND, KY
Jon S|2026 GMC Sierra 1500
Confirmed Service Customer
10/31/2025
Fast service. Friendly team. Great interaction.
10/31/2025
Jon, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
SHELBYVILLE, KY
Jennifer M|2024 Chevrolet Equinox
Confirmed Service Customer
11/1/2025
Fast easy we’ll done
11/3/2025
Jennifer, it is great to hear everything was done quickly and to your satisfaction! Thanks for taking the time to leave a review.
HARRODSBURG, KY
Michael M|2022 Chevrolet Colorado
Confirmed Service Customer
11/2/2025
I had an appointment for 330 and was out by 4. Quick and professional service
11/4/2025
Michael, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Neil Huffman Chevrolet GMC of Frankfort and we hope to see you again.
FRANKFORT, KY
Jennifer R|2023 Buick Enclave
Confirmed Service Customer
11/3/2025
Great customer service and quick turnaround.
11/5/2025
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
FRANKFORT, KY
Kenneth E|2020 Chevrolet Colorado
Confirmed Service Customer
11/3/2025
My service tech Darko was extremely helpful To resolve my issues
11/4/2025
Kenneth, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
VERSAILLES, KY
Jason M|2025 GMC Sierra 1500
Confirmed Service Customer
11/4/2025
Great experience! My service advisor Darko was very knowledgable and courteous. Service was done in a very timely manner.
11/5/2025
Jason, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GEORGETOWN, KY
Bob S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/5/2025
It was fine but it took several hours and there was no shuttle service that day.
11/6/2025
Bob, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
GEORGETOWN, KY
Debbie W|2023 Chevrolet Traverse
Confirmed Service Customer
11/5/2025
Good service team
11/6/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
FRANKFORT, KY
Jeff H|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/7/2025
Dropped my truck off, they immediately called me, verified what they intended to do and obviously offered to do additional work. Their work was completed timely, my truck was clean when they finished and the Service Representative was friendly and knowledgeable. Always a good experience.
11/9/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
FRANKFORT, KY
Scott T|2025 Chevrolet Trailblazer
Confirmed Service Customer
11/5/2025
Checking in throughout completion was excellent
11/6/2025
Scott, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
GEORGETOWN, KY
Curtis B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/12/2025
Oil change tire rotation went well in a timely manner
11/13/2025
Curtis, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAWRENCEBURG, KY
Donna M|2018 Chevrolet Trax
Confirmed Service Customer
11/9/2025
Did a good job and got things done very fast…
11/9/2025
Donna, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
FRANKFORT, KY